ADVANCED CALL CENTER TECHNOLOGIES LLC
4837 WATT AVE, NORTH HIGHLANDS, CA 95660 · NAICS 561422 Telemarketing Bureaus and Other Contact Centers
Having inspection records is common for businesses in regulated industries. Data and methodology
Inspection records
Jun 27, 2017#342427853Jun 27, 2017Complaint (B) · Partial scope, Health#342427853$00 viol.0 violations$0 in penalties
Inspection #342427853
Dates
- Opened
- Jun 27, 2017
- Closing Conference Date
- Sep 1, 2017
- Closed
- Sep 11, 2017
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 140
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4837 Watt Ave., North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
May 25, 2016#341506723May 25, 2016Complaint (B) · Partial scope, Health#341506723$7952 viol.2 violations$795 in penalties
Inspection #341506723
Dates
- Opened
- May 25, 2016
- Closing Conference Date
- Sep 30, 2016
- Final Order
- Nov 4, 2016
- Closed
- Aug 17, 2017
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 700
- Related Activity
- 5 complaints
Violations and Penalties
- Total Violations
- 2
- Violation Types
- 2 other-than-serious
- Initial Penalties
- $795
- Penalties on Record
- $795
- Site Address
- 4837 Watt Avenue, North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Violations
Violation list (2 of 2 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 3203(B)(1) Injury and Illness Prevention Program | Other | 1 | 700 | $375 | $375 | Oct 24, 2016 | - | Nov 4, 2016 |
| 01002 | 3203(A) Injury and Illness Prevention Program | Other | 1 | 700 | $420 | $420 | - | Nov 4, 2016 |
Aug 27, 2015#340856178Aug 27, 2015Complaint (B) · Partial scope, Health#340856178$00 viol.0 violations$0 in penalties
Inspection #340856178
Dates
- Opened
- Aug 27, 2015
- Closing Conference Date
- Sep 17, 2015
- Closed
- Oct 20, 2015
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 700
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4837 Watt Ave, North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Jul 22, 2015#340795368Jul 22, 2015Complaint (B) · Partial scope, Health#340795368$00 viol.0 violations$0 in penalties
Inspection #340795368
Dates
- Opened
- Jul 22, 2015
- Closing Conference Date
- Dec 30, 2015
- Closed
- Jan 13, 2016
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 500
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4837 Watt Ave, North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Jun 3, 2015#340678127Jun 3, 2015Complaint (B) · Partial scope, Health#340678127$00 viol.0 violations$0 in penalties
Inspection #340678127
Dates
- Opened
- Jun 3, 2015
- Closing Conference Date
- Jun 25, 2015
- Closed
- Jun 29, 2015
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 700
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4837 Watt Ave, North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Nov 20, 2012#316515428Nov 20, 2012Complaint (B) · Partial scope, Health#316515428$2801 viol.1 violation$280 in penalties
Inspection #316515428
Dates
- Opened
- Nov 20, 2012
- Closing Conference Date
- Dec 4, 2012
- Closed
- Jan 7, 2013
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 500
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 1
- Violation Types
- 1 other-than-serious
- Initial Penalties
- $280
- Penalties on Record
- $280
- Site Address
- 4837 Watt Ave, North Highlands, CA 95660
- Industry
- 561422 Telemarketing Bureaus and Other Contact Centers
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Violations
Violation list (1 of 1 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 3203 Injury and Illness Prevention Program OSHA citation code: 3203 A | Other | 1 | 500 | $280 | $280 | Jan 7, 2013 | - | - |
Penalty amounts may differ from final amounts after settlement or judicial review. How to read these records
About these records
A company page groups inspections with the same normalized employer name, city and state; it is not a legal-entity identifier (how pages are grouped).
This page displays public OSHA enforcement data. Status text follows the DOL inspection record first and may include citation-level context when the inspection feed and citation records are out of sync. Penalty amounts shown reflect the latest penalty amounts on record in the DOL database and may differ from initial assessments or final amounts. This is not an official OSHA resource.
OSHA's public enforcement data does not publish a "guilty" or "not guilty" field for inspections. The closest outcome fields available are the citation counts, penalty amounts, contest dates, final-order dates, and the inspection close date shown on this page. How to interpret these status fields. How initial and current penalties are recorded.
OSHA may publish multiple citation rows in the same inspection with the same standard and penalty fields. Separate rows can still differ in OSHA metadata such as citation identifier, recorded instance count, exposed workers, or gravity value. Contest and Final Order columns show citation-level dates from OSHA's enforcement record. A dash means OSHA's record does not currently show that activity for the citation.
Understanding These Penalties
The maximum penalty for a serious violation in 2025 is $16,550 per violation. For willful violations, the range is $11,823 to $165,514. The current penalty column shows the latest amount on record in OSHA's database for each citation. When the current penalty differs from the initial penalty, OSHA's records show that the amount changed during the enforcement process, but this page does not determine the specific reason for each change. Penalty amounts are set by OSHA and adjusted annually for inflation.
6 inspections, 2012 to 2017. Each row is one inspection; point at or tap a row for its dates and totals.
Source: DOL OSHA enforcement data (inspections and violations), linked via activity_nr (exact government key).
Penalty changes: Amounts shown reflect what OSHA's enforcement record publishes. The reason for any change is not stated unless OSHA's record explicitly says so.
Short cases: When a case closed soon after it opened, the closed marker is drawn slightly to the right so both markers stay visible. Each row's card shows the exact dates.
Standards cited
Industry comparison
Administrative and Support Services, 53,472 employers with OSHA inspections. Arithmetic from DOL records.
BLS 2024 survey: telephone call centers reported 0.4 injuries and illnesses per 100 full-time workers (total recordable cases, national, private industry; relative standard error 15.5%; NAICS 56142 level). This is an industry-wide average from a federal survey, not a measurement of this establishment. Source