BETTER COMFORT SYSTEMS, INC.
71 CHANDLER ROAD, ANDOVER, MA 01810 · NAICS 238220 Plumbing, Heating, and Air-Conditioning Contractors
Having inspection records is common for businesses in regulated industries. Data and methodology
Inspection records
Apr 25, 2023#346655111Apr 25, 2023Referral (C) · Partial scope, Safety#346655111$9,5004 viol.4 violations$9,500 in penalties
Inspection #346655111
Dates
- Opened
- Apr 25, 2023
- Closing Conference Date
- Apr 25, 2023
- Final Order
- Sep 15, 2023
- Closed
- Jan 19, 2024
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- No
- Number of Employees
- 36
- Related Activity
- 1 referral
Violations and Penalties
- Total Violations
- 4
- Violation Types
- 2 serious, 2 other-than-serious
- Initial Penalties
- $21,190
- Penalties on Record
- $9,500
- Site Address
- 71 Chandler Road, Andover, MA 01810
- Industry
- 238220 Plumbing, Heating, and Air-Conditioning Contractors
Referral Inspection: This inspection record is categorized as a referral inspection in the DOL OSHA enforcement data. Referral inspections can result from another agency, another OSHA activity, or another source referring a potential hazard to OSHA.
Violations
Violation list (4 of 4 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 1910.132 Personal Protective Equipment - General Requirements OSHA citation code: 19100132 D01 | Serious | 1 | 3 | $7,813 | $3,500 | Oct 31, 2023 | - | Sep 15, 2023 |
| 01002 | 1910.147 Control of Hazardous Energy (Lockout/Tagout) OSHA citation code: 19100147 C04 I | Serious | 1 | 3 | $10,938 | $4,900 | Oct 31, 2023 | - | Sep 15, 2023 |
| 02001 | 1904.41 Electronic Submission of Records OSHA citation code: 19040041 A02 | Other | 1 | 36 | $1,562 | $700 | Oct 31, 2023 | - | Sep 15, 2023 |
| 02002 | 1910.157 Portable Fire Extinguishers OSHA citation code: 19100157 E03 | Other | 1 | 3 | $877 | $400 | Oct 31, 2023 | - | Sep 15, 2023 |
Penalty amounts may differ from final amounts after settlement or judicial review. How to read these records
About these records
A company page groups inspections with the same normalized employer name, city and state; it is not a legal-entity identifier (how pages are grouped).
This page displays public OSHA enforcement data. Status text follows the DOL inspection record first and may include citation-level context when the inspection feed and citation records are out of sync. Penalty amounts shown reflect the latest penalty amounts on record in the DOL database and may differ from initial assessments or final amounts. This is not an official OSHA resource.
OSHA's public enforcement data does not publish a "guilty" or "not guilty" field for inspections. The closest outcome fields available are the citation counts, penalty amounts, contest dates, final-order dates, and the inspection close date shown on this page. How to interpret these status fields. How initial and current penalties are recorded.
OSHA may publish multiple citation rows in the same inspection with the same standard and penalty fields. Separate rows can still differ in OSHA metadata such as citation identifier, recorded instance count, exposed workers, or gravity value. Contest and Final Order columns show citation-level dates from OSHA's enforcement record. A dash means OSHA's record does not currently show that activity for the citation.
Understanding These Penalties
The maximum penalty for a serious violation in 2025 is $16,550 per violation. For willful violations, the range is $11,823 to $165,514. The current penalty column shows the latest amount on record in OSHA's database for each citation. When the current penalty differs from the initial penalty, OSHA's records show that the amount changed during the enforcement process, but this page does not determine the specific reason for each change. Penalty amounts are set by OSHA and adjusted annually for inflation.
Standards cited
Industry comparison
Specialty Trade Contractors, 551,622 employers with OSHA inspections. Arithmetic from DOL records.
BLS 2024 survey: plumbing, heating, and air-conditioning contractors reported 3.0 injuries and illnesses per 100 full-time workers (total recordable cases, national, private industry; relative standard error 5.2%; NAICS 23822 level). This is an industry-wide average from a federal survey, not a measurement of this establishment. Source