UNITED PARCEL SERVICE
4500 NORRIS CANYON RD., SAN RAMON, CA 94583 · NAICS 492110 Couriers and Express Delivery Services
Having inspection records is common for businesses in regulated industries. Data and methodology
Inspection records
Jun 27, 2022#346048846Jun 27, 2022OpenAccident (A) · Partial scope, HealthOpen#346048846$9,0001 viol.1 violation$9,000 in penalties
Inspection #346048846
Dates
- Opened
- Jun 27, 2022
- Closing Conference Date
- Dec 23, 2022
- Contested
- Feb 10, 2023
- Closed
- Open
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 400
- Related Activity
- 1 complaint, 2 accidents
Violations and Penalties
- Total Violations
- 1
- Violation Types
- 1 serious
- Initial Penalties
- $9,000
- Penalties on Record
- $9,000
- Site Address
- 4500 Norris Canyon, San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Accident Inspection: This inspection record is categorized as an accident inspection in the U.S. Department of Labor OSHA enforcement data. Employers must report work-related fatalities within 8 hours, and work-related inpatient hospitalizations, amputations, or losses of an eye within 24 hours. An accident-related inspection does not by itself determine fault.
Violations
Violation list (1 of 1 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 3395(F) Heat Illness Prevention in Outdoor Places of Employment | Serious | 1 | 3 | $9,000 | $9,000 | Feb 10, 2023 | - |
Jul 2, 2021#345397954Jul 2, 2021Accident (A) · Partial scope, Health#345397954$18,0002 viol.2 violations$18,000 in penalties
Inspection #345397954
Dates
- Opened
- Jul 2, 2021
- Closing Conference Date
- Dec 9, 2021
- Contested
- Mar 16, 2022
- Final Order
- Dec 17, 2024
- Closed
- Jan 27, 2025
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 280
- Related Activity
- 1 accident
Violations and Penalties
- Total Violations
- 2
- Violation Types
- 1 serious, 1 other-than-serious
- Initial Penalties
- $18,000
- Penalties on Record
- $18,000
- Site Address
- 4500 Norris Canyon Road, San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Accident Inspection: This inspection record is categorized as an accident inspection in the U.S. Department of Labor OSHA enforcement data. Employers must report work-related fatalities within 8 hours, and work-related inpatient hospitalizations, amputations, or losses of an eye within 24 hours. An accident-related inspection does not by itself determine fault.
Incident Investigation Summaries
Incident investigation summaries linked to this inspection through OSHA's accident and injury enforcement data. These summaries describe the reported incident. The enforcement outcome for the linked inspection is in the inspection details above.
Employee experiences illness from drug use, not heat related
Violations
Violation list (2 of 2 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 3395(D) Heat Illness Prevention in Outdoor Places of Employment | Serious | 1 | 2 | $9,000 | $9,000 | Mar 16, 2022 | Dec 17, 2024 | |
| 02001 | 3395(G) Heat Illness Prevention in Outdoor Places of Employment | Other | 1 | 2 | $9,000 | $9,000 | Mar 16, 2022 | Dec 17, 2024 |
May 17, 2019#344009782May 17, 2019Complaint (B) · Partial scope, Safety#344009782$00 viol.0 violations$0 in penalties
Inspection #344009782
Dates
- Opened
- May 17, 2019
- Closing Conference Date
- Oct 10, 2019
- Closed
- Oct 10, 2019
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 20
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Road, San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Nov 21, 2013#316819283Nov 21, 2013Complaint (B) · Partial scope, Safety#316819283$00 viol.0 violations$0 in penalties
Inspection #316819283
Dates
- Opened
- Nov 21, 2013
- Closing Conference Date
- Dec 19, 2013
- Closed
- Jul 28, 2014
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 300
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Jun 2, 2011#314327164Jun 2, 2011Unprogrammed Related (G) · Partial scope, Safety#314327164$00 viol.0 violations$0 in penalties
Inspection #314327164
Dates
- Opened
- Jun 2, 2011
- Closing Conference Date
- Aug 19, 2011
- Closed
- Aug 19, 2011
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 410
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Unprogrammed Related Inspection: This inspection record is categorized as an unprogrammed related inspection in the DOL OSHA enforcement data. The public DOL category label is preserved here without adding extra interpretation beyond the government label.
Aug 30, 2007#311067284Aug 30, 2007Follow-Up (F) · Partial scope, Safety#311067284$00 viol.0 violations$0 in penalties
Inspection #311067284
Dates
- Opened
- Aug 30, 2007
- Closing Conference Date
- Nov 1, 2007
- Closed
- Nov 15, 2007
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 400
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 484122 General Freight Trucking, Long-Distance, Less Than Truckload
Follow-Up Inspection: This inspection record is categorized as a follow-up inspection in the DOL OSHA enforcement data. Follow-up inspections are used by OSHA after earlier enforcement activity and can be used to check later compliance status.
Apr 10, 2007#301128187Apr 10, 2007Complaint (B) · Partial scope, Safety#301128187$00 viol.0 violations$0 in penalties
Inspection #301128187
Dates
- Opened
- Apr 10, 2007
- Closing Conference Date
- Jul 30, 2007
- Closed
- Aug 7, 2007
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 400
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 484122 General Freight Trucking, Long-Distance, Less Than Truckload
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Dec 11, 2003#120340211Dec 11, 2003Complaint (B) · Partial scope, Safety#120340211$00 viol.0 violations$0 in penalties
Inspection #120340211
Dates
- Opened
- Dec 11, 2003
- Closing Conference Date
- Dec 17, 2003
- Closed
- Dec 23, 2003
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 250
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
May 11, 2000#120024336May 11, 2000Unprogrammed Related (G) · Partial scope, Health#120024336$01 viol.1 violation$0 in penalties
Inspection #120024336
Dates
- Opened
- May 11, 2000
- Closing Conference Date
- May 23, 2000
- Closed
- Jul 6, 2000
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 300
Violations and Penalties
- Total Violations
- 1
- Violation Types
- 1 other-than-serious
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Unprogrammed Related Inspection: This inspection record is categorized as an unprogrammed related inspection in the DOL OSHA enforcement data. The public DOL category label is preserved here without adding extra interpretation beyond the government label.
Violations
Violation list (1 of 1 shown)
| Citation | Standard | Type | Instances | Exposed | Initial | Current | Abatement | Contest | Final Order |
|---|---|---|---|---|---|---|---|---|---|
| 01001 | 5194 Hazard Communication OSHA citation code: 5194 H01 | Other | 1 | 3 | $0 | $0 | Jun 25, 2000 | - | - |
Feb 5, 1999#125871152Feb 5, 1999Complaint (B) · Complete scope, Safety#125871152$00 viol.0 violations$0 in penalties
Inspection #125871152
Dates
- Opened
- Feb 5, 1999
- Closing Conference Date
- Feb 5, 1999
- Closed
- Feb 5, 1999
Inspection
- Advance Notice
- No
- Owner Type
- Private
- Union Status
- Yes
- Number of Employees
- 70
- Related Activity
- 1 complaint
Violations and Penalties
- Total Violations
- 0
- Initial Penalties
- $0
- Penalties on Record
- $0
- Site Address
- 4500 Norris Canyon Rd., San Ramon, CA 94583
- Industry
- 492110 Couriers and Express Delivery Services
Complaint Inspection: This inspection record is categorized as a complaint inspection in the DOL OSHA enforcement data. OSHA can open complaint-driven inspections after receiving safety or health complaints from workers or their representatives.
Penalty amounts may differ from final amounts after settlement or judicial review. How to read these records
About these records
A company page groups inspections with the same normalized employer name, city and state; it is not a legal-entity identifier (how pages are grouped).
This page displays public OSHA enforcement data. Status text follows the DOL inspection record first and may include citation-level context when the inspection feed and citation records are out of sync. Penalty amounts shown reflect the latest penalty amounts on record in the DOL database and may differ from initial assessments or final amounts. This is not an official OSHA resource.
OSHA's public enforcement data does not publish a "guilty" or "not guilty" field for inspections. The closest outcome fields available are the citation counts, penalty amounts, contest dates, final-order dates, and the inspection close date shown on this page. How to interpret these status fields. How initial and current penalties are recorded.
OSHA may publish multiple citation rows in the same inspection with the same standard and penalty fields. Separate rows can still differ in OSHA metadata such as citation identifier, recorded instance count, exposed workers, or gravity value. Contest and Final Order columns show citation-level dates from OSHA's enforcement record. A dash means OSHA's record does not currently show that activity for the citation.
Source: U.S. Department of Labor OSHA incident investigation data (`osha_accident` + `osha_accident_injury`). Linked via `rel_insp_nr` to the inspection activity number (exact government key). Injury, body part, source and event values are OSHA's own codes. OSHA states that these fields are not coded according to the requirements under the Occupational Injury and Illness Classification System (OIICS). Only the values present in the OSHA record are listed; an incident with no value that resolves in OSHA's code table shows "Injury details not recorded". Where a record covers several people, each field lists every value recorded across them.
Understanding These Penalties
The maximum penalty for a serious violation in 2025 is $16,550 per violation. For willful violations, the range is $11,823 to $165,514. The current penalty column shows the latest amount on record in OSHA's database for each citation. When the current penalty differs from the initial penalty, OSHA's records show that the amount changed during the enforcement process, but this page does not determine the specific reason for each change. Penalty amounts are set by OSHA and adjusted annually for inflation.
12 inspections, 1991 to 2022. Each row is one inspection; point at or tap a row for its dates and totals.
Source: DOL OSHA enforcement data (inspections and violations), linked via activity_nr (exact government key).
Penalty changes: Amounts shown reflect what OSHA's enforcement record publishes. The reason for any change is not stated unless OSHA's record explicitly says so.
Short cases: When a case closed soon after it opened, the closed marker is drawn slightly to the right so both markers stay visible. Each row's card shows the exact dates.
Standards cited
Industry comparison
Couriers and Messengers, 3,624 employers with OSHA inspections. Arithmetic from DOL records.